About


Neostalgia Toys

Classic toys, reimagined.
Handmade in the US Midwest 🌳

Indianapolis, IN

FAQ


  • Where is the store based?

    Indianapolis, IN

  • Do you accept orders placed outside of the US?

    I do! I will always try to provide the most fair, and accurate shipping rate to countries outside the United Stated, though, some restrictions may apply.

    Shipping to most countries serviced by the US Postal Service, and normally handed off to the destination country's Postal Service.
    I retain the right to deny orders to countries without notice, or limit from which countries can placed (I try not to do this, if possible). Please contact me before ordering if you think delivery to your country could be problematic.

  • How long will it take to receive my order?

    Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local Postal Service.
    International shipping delivery times may vary between 2 and 12 weeks. Ultimately, it depends where you live in relation to the continental United States.

  • Can I request a specific colorway (color scheme) on a product?

    Maybe? It depends on the complexity of the request, my schedule / availability, and time required to create the custom order. Additional costs will be required on any commissioned or special request order.
    Please contact me —before— placing an order, if you would like any customizations.

  • What is Storenvy?

    This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

  • How do I pay for my order? Is it secure?

    The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

  • What if something is wrong with my order?

    If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.